Healthcare automation insights and resources.

How Midwest Digestive Health & Nutrition Doubled Their Referral Conversion Rate with Medsender

Midwest Digestive Health & Nutrition (MDHN) is a gastroenterology practice serving patients across the greater Chicago area and statewide through virtual care. Led by Dr. Neil Gupta, MD, MPH, FASGE, the practice delivers comprehensive digestive care from colonoscopies and endoscopies to IBD management, weight loss, and gut-brain therapy.

92% Reduction in Referral Triage Work. Here's How Florida Gulf Coast ENT Made It Happen.

Florida Gulf Coast ENT and Allergy is a multi-location specialty practice in Florida in its 21st year of operation, providing general ENT care, head and neck oncology, laryngology, full-spectrum audiology, and allergy services to patients of all ages.

How Specialty Orthopedic Group Cut Fax Processing Time in Half Without Adding Staff

Specialty Orthopedic Group is a busy multi-specialty orthopedic practice in Mississippi that manages roughly 800 faxes and 150 referrals every day. With Medsender’s Fax & Document Automation integrated with ModMed EMA, the practice cut fax processing time in half without adding staff.

Ozark Dermatology Saves 40 Hours per Week and Moves to Same-Day Patient Outreach for Referrals.

Ozark Dermatology is a patient-centered practice with five locations, approximately 100 employees, and 14 providers plus a pathologist. With Medsender, the team reclaimed 30–40 staff hours per week and now reaches referred patients the same day.

How a Healthcare Technology Company Automated Tens of Thousands of Monthly Faxes with 99% Accuracy Using Medsender’s Fax API

A healthcare technology company (kept anonymous for privacy) automated tens of thousands of monthly payor faxes with 99% accuracy using Medsender’s AI Fax API.

BrightView Health Cuts Fax Processing Time in Half with Medsender’s Fax Automation

BrightView Health, an outpatient addiction treatment provider with over 70 locations serving more than 20,000 patients across five states, cut its daily fax processing time in half with Medsender’s fax automation.

How Tierney O&P Cut Referral Processing Time From Days to Hours With Medsender

Tierney Orthotics & Prosthetics is a woman-owned small business in Winston-Salem, North Carolina, that has grown from a two-person operation to a 35-person team across three locations. With Medsender, Tierney cut referral processing time by 90% — from days to hours — while new patient intake increased 400%.

How Zara Medical Saves 20+ Hours a Week by Automating Patient Calls with AI

Zara Medical is a fast-growing telehealth practice founded by Dr. Jessica Edwards, DO, providing primary and preventive care across 26 states. With MAIRA, Medsender’s HIPAA-compliant AI voice assistant, the practice now answers 100% of incoming calls and saves 20+ hours a week.

Transitioning to Paperless: Telehealth Practice Overcomes Administrative Challenges & Saves 500 Hours Annually

Greater East Texas (GET) Diabetes is a telehealth practice owned by Kit McKinney, a registered dietician and diabetes educator with over 15 years in private practice. By going paperless with Medsender, the practice saves 500 hours annually.

Efficiency Amplified: Medsender's Impact on Teter Orthotics and Prosthetics

Teter Orthotics and Prosthetics serves the greater Michigan area from more than 20 locations, supplying services to hospitals, care facilities, and clinics. With Medsender, the team eliminated fax machines entirely and now processes over 60,000 referrals annually.

How a Podiatry Practice Scaled Their Operations with Automated Workflows

Dr. Micheal Lenertz, DPM, PA runs a private podiatry practice in Paris, Texas, serving 4,000 active patients with a five-person team. Medsender's automated fax workflows now save the practice hours every day.

Streamlining Healthcare Communications: How Medsender Transformed Fax Efficiency for Prosthetic & Orthotics Group

Prosthetic & Orthotics Group is a community-oriented practice with clinics in 11 locations across California and Colorado and around 50 staff. Medsender saves the team at least thirty minutes of working time per person, per day, and eliminated the printing and manual processing of faxes.

Transforming Healthcare Efficiency: Medsender and Triad Behavioral Resources

Triad Behavioral Resources provides advanced technological support for the treatment of Substance Use Disorders, managing the complex logistics of care so doctors can focus on patients. Medsender consolidated Triad's three fax numbers and servers into a single secure portal.

Willamette ENT Salem: Revolutionizing Workflow Efficiency & Saving Over 150 Manual Hours

Willamette ENT Salem is an ear, nose, and throat practice of about 80 employees based in the mid Willamette Valley. With Medsender, the practice is saving over 150 manual hours every month.

Frontier Dermatology: Achieving Same-Day Processing with Medsender AI

Frontier Dermatology is the largest physician-owned dermatology practice in the Pacific Northwest, with 35 locations and 110 providers. With Medsender AI, the practice cut new patient referral processing from 5 to 7 days down to same-day, saving staff 500+ hours every month.

How Medsender Cut Adapt Therapy’s Evaluation Time by 50% and Boosted Revenue by $30,000

Adapt Therapy, a pediatric occupational and speech therapy clinic in Idaho, cut its evaluation time by 50% and boosted annual revenue by up to $30,000 with Medsender.

Crescent Beach Care Saves 240+ Monthly Hours and $60K Annually

Crescent Beach Care, a family practice in St. Augustine, Florida offering urgent, preventative, and chronic disease care, saves more than 240 hours per month and over $60,000 annually with Medsender.

How Specialty Practices on athenaOne Can Stop Losing Referred Patients

Medsender's new athenaOne integration automates fax and referral intake so coordinators spend their time scheduling patients, not chasing paperwork.

The Referral Black Hole Is Real. Here Is How One Dermatology Practice Closed It.

Every referral that arrives and does not get scheduled is revenue that walks out the door. Anabell Brown from Piedmont Plastic Surgery and Dermatology shares how her eleven-location practice eliminated referral leakage and stopped losing patients before they were ever scheduled.

MOMENTUM 2025: What We Heard, What Surprised Us, and the Conversations We Won’t Forget

Medsender's recap of MOMENTUM 2025, ModMed's annual users conference where EMA users gather. As a proud sponsor and exhibitor, Medsender got to catch up with customers and hear what's really happening inside their practices—keep reading for the highlights.

New Referral Management Analytics Refresh

Big news! Referral Management Analytics just got an upgrade. Cleaner dashboards and custom reports are live now for admins with more features coming soon.

Insurers Are Cutting Red Tape for Prior Authorization. What It Means for Admin Teams.

Insurers are finally cutting prior authorization red tape, but admin teams will only feel the impact with better tools. We break down what is changing, what is not, and why automation still matters.

Dermatology’s Efficiency Crisis: Why AI Isn’t the Future; It’s the Fix

Dermatology practices are overwhelmed by administrative work with staff and physicians facing widespread burnout while patient demand skyrockets. AI is not just the future it is a practical fix, streamlining referrals, prior authorizations, scheduling, and calls so teams can focus on patient care.

Be the First to Experience Automated Prior Authorization

Be the first to try automated prior authorization. Reduce delays, eliminate manual tracking, and send requests electronically with real-time EHR updates.

How to Automate Fax Referrals Without Changing Your EHR

Learn how to automate fax referrals without changing your EHR. Reduce manual work, speed intake, and improve visibility without retraining staff or adding portals.

Insurance Verification Automation. Zero Staff Time.

As part of Medsender’s unified platform, our new insurance verification automatically calls the payor for you to confirm a patient’s coverage prior to the visit without your team ever picking up the phone.

Your Admin Team Deserves a Platform Too

Admin teams lose hours juggling disconnected tools. A unified platform replaces busywork, reduces errors, and gives staff time back to focus on patients.

It’s Not Your Team - It’s the System

Why good staff are struggling, and how practices are fixing the real problem.

Healthcare Is Being Consumerized, Is Your Practice Ready?

Why patients now expect Amazon-level convenience (and how to deliver it without burning out your team).

Your Patient Data Is in Safe Hands – Medsender Is Now SOC 2 Type II Certified

Medsender is now SOC 2® Type II certified, confirming that your patient data is protected with industry-leading security and privacy standards.

EMA Users - Simplify Referral Tracking for Your Whole Team

If your team uses Medsender’s free EMA integration to manage referrals, there’s a new feature that makes it easier to keep everyone in sync without needing to log into Medsender.

Turbocharge Your EMR with Rich Clinical Data Powered by Medsender

Most EMRs are only as effective as the manual workflows feeding them — like faxes, forms, and voicemails. Medsender automates and structures that messy input into clean, actionable data so clinicians can make faster, more informed decisions without digging through PDFs.

The Truth About AI in Healthcare Workflows

Why real-world fit - not record count - defines success in healthcare AI.

Product Update: Smarter Referral Management Is Here

We’ve rolled out powerful new features to Medsender’s AI referral automation solution, making it easier than ever to manage referrals, track activity, and close the loop on patient care. These enhancements are designed for fast-paced practices where visibility, security, and speed are critical.

Is your front desk overwhelmed? AI automation can do the work for them

Is your front desk overwhelmed with calls and paperwork? MAIRA, Medsender’s AI virtual receptionist, helps reduce staff burnout, shorten hold times, and improve patient communication so your team can focus on better care.

Drowning in paperwork? Learn how AI-powered automation can free up time for what really matters

Many healthcare offices still spend a lot of time on paperwork and manual tasks. Medsender uses AI to automate forms, intake, and referrals making work faster and giving staff more time to focus on patients.

Want to Comment on That? Now You Can.

Now live: Medsender Comments lets your team leave notes, updates, and questions directly on inbound documents so everyone stays aligned, without leaving the workflow.

Five Signs Your Admin Workflows Are Quietly Wrecking the Patient Experience And Costing You Time, Money and Sanity

If your front office feels chaotic, your patients notice. Here are five hidden admin workflow problems quietly damaging the patient experience (and how Medsender’s AI automation helps fix them).

The Patient Experience Starts Way Before the Exam Room

Patient experience starts in the first 60 seconds on your website, on the phone or at the front desk. Medsender helps you make that moment count.

Pre-Authorization: The Workflow Bottleneck Everyone Wants Gone

Coming soon! Tired of pre-auth bottlenecks? So are we. That’s why Medsender is building a new feature to automate insurance submissions and sync approvals directly into the EHR. This keeps patient care on track and your revenue flowing.

Meet MAIRA 2.0: Your Newest (and Most Reliable) Front Office Team Member

MAIRA 2.0, Medsender’s upgraded AI Voice Agent, delivers an even more human-sounding experience while helping healthcare practices automate call handling, streamline scheduling, and improve patient service all without adding to staff workload.

Patient Data, Now More Intelligent and Accurate

Our latest AI-powered upgrade is here - now with smarter, more precise patient data capture that reduces manual review and improves chart accuracy.

Not All AI is Created Equal: Why Healthcare Needs a Smarter Voice Agent

If your phones never stop ringing and your front-desk team is barely staying afloat, you’re not alone — and you don’t have to keep running your practice this way. In this blog, we break down why generic AI voice agents just don’t cut it in healthcare, and what actually works instead.

Still Handling Referrals Manually? See how to Automate and Integrate Them with Your EHR.

Still handling referrals manually? Discover how Medsender’s AI-powered Referral Management can fully automate your referral workflows, integrate seamlessly with your EHR, and eliminate time-consuming tasks like data entry and follow-ups.

Referral Workflow Mayhem: The Hidden Costs Wrecking Your Revenue and How to Stop Them

Referrals shouldn’t be a headache - but if you’re still handling them manually, they might be costing you more than you realize. From lost revenue and denied claims to HIPAA risks and frustrated patients, this blog breaks down the real impact of broken referral workflows.

Top Dermatology Technology Trends for 2025

Curious about how dermatology will evolve by 2025? This article covers the top dermatology technology trends 2025, detailing innovations in tele-dermatology, AI diagnostic tools, advanced imaging, and regenerative medicine. Discover how these technologies will transform patient care and treatment effectiveness.

What to Expect from AI in Healthcare for 2025

By 2025, AI in healthcare 2025 will transform patient care and operational efficiency. We will see advanced AI applications in diagnostics, personalized medicine, and administrative tasks. This article delves into these transformative trends and what they mean for healthcare providers and patients.

What Our Series A Means for Our Customers and Future Investments

At Medsender, we’re excited to announce a $5M Series A funding round, led by Ballast Point Ventures, to enhance our AI-powered platform. This investment will help us tackle challenges like patient overload and communication gaps, streamlining workflows so healthcare providers can focus on delivering exceptional care.

2024: The Year We Medsended

In 2024, Medsender introduced several innovations to streamline healthcare communication and empower practices. These advancements transformed workflows, saving practices thousands of hours and positioning Medsender at the forefront of enhancing healthcare efficiency. As we celebrate these achievements, we look forward to continuing our mission in the coming year.

AI Agents for Healthcare: 101 & FAQs

AI agents are transforming healthcare by automating tasks, enhancing patient interactions, and improving operational efficiency. Imagine having an AI agent for healthcare that can schedule appointments, answer questions, and analyze patient data in real-time. These intelligent systems support personalized care, streamline administrative workflows, and aid in clinical decisions. This article explores practical uses and benefits of AI agents in healthcare.

Introducing Maira: Medsender’s New AI Voice Agent for Healthcare

Introducing MAIRA, Medsender’s AI-powered voice agent that transforms healthcare communication. Available 24/7, MAIRA handles scheduling, FAQs, and real-time responses in 15+ languages, improving patient experience and practice efficiency. Say goodbye to long waits and hello to smarter, faster care.

A Guide to Patient Chart Creation in Medsender

Patient chart creation is crucial in healthcare. This involves collecting accurate medical histories, medications, test results, and ensuring meticulous documentation. This guide details each step, aiding in creating thorough patient charts for better care.

Intelligent Automation for Healthcare in 2024

Intelligent automation healthcare is transforming the way healthcare providers operate and deliver patient care. By integrating AI, machine learning, and robotic process automation (RPA), healthcare systems can automate complex tasks, reduce errors, and enhance efficiency. This technology ensures faster data processing, accurate patient records, and improved clinical decision-making. Read on to explore how intelligent automation is revolutionizing patient care, streamlining operations, and optimizing resources.

Streamlining the Patient Scheduling Process: Top Tips and Best Practices

Understanding the patient scheduling process is key to improving clinic efficiency and patient satisfaction. In this article, we’ll discuss how to collect patient information accurately, use scheduling software effectively, and optimize appointment slots to reduce wait times and no-shows.

Introducing Medsender Analytics: Get Visibility into Referral Processing

With the introduction of Medsender Analytics, we’re giving healthcare providers a powerful tool to manage one of the most critical elements of their operations: referral processing. This new feature is set to enhance efficiency, transparency, and decision-making within referral management, benefiting both providers and patients alike.

Top Medsender Use Cases: Automate Healthcare Workflows

Are you curious about how Medsender can transform your healthcare practice? This article dives into top Medsender use cases, highlighting how it automates administrative tasks and enhances communication. Discover the tangible benefits that can improve both operational efficiency and patient care.

EMA Software Dermatology Solutions: Reviews & Pricing 2024

Looking for the best EHR system tailored for dermatology? EMA software dermatology simplifies workflows, improves efficiency, and enhances patient care with its cloud-based system. Discover key features, benefits, and pricing insights in our detailed review.

Top Ways Healthcare Automation Revolutionizes Patient Care

Healthcare automation is transforming patient care by using AI and machine learning to reduce errors, cut costs, and improve efficiency. This article breaks down the key technologies driving these changes, the benefits of automation, and future trends shaping the industry. Automation supports medical professionals by streamlining tasks and improving patient outcomes.

Boosting Patient Care: Best Practices for the EHR Referral Process

The EHR referral process uses electronic health records to streamline patient referrals from primary care providers to specialists. This method ensures accurate and timely information sharing, improving patient outcomes. In this article, you’ll discover the key elements of an EHR referral system and practical steps for implementation.

Introducing Medsender Connect: Collaborate, Communicate, and Provide Better Care

Medsender Connect is a powerful new capability that enhances the way Medsender users send, receive, and manage documents. With Medsender Connect, you can now easily send documents and chat with another Medsender user or provider, making the entire document exchange process more efficient and secure.

Best Dermatology Software for Dermatologists | Features & Reviews

Looking for the best software for dermatologists? This article highlights top EHR systems, practice management tools, and automation software designed to improve dermatology practices.

Medsender Joins ModMed’s Marketplace: Revolutionizing Healthcare Communication with AI Integration

Medsender’s integration with ModMed Marketplace combines AI-driven communication solutions with ModMed’s Electronic Medical Record (EMR) system to streamline healthcare workflows and improve patient care. This partnership enhances referral management, automates HIPAA-compliant faxing, and reduces administrative burdens, allowing providers to focus more on their patients.

Top AI in Healthcare Examples: Transforming Patient Care

How is AI transforming patient care in healthcare? This article explores AI's impact on enhancing medical diagnoses, personalizing treatment plans, accelerating drug discovery, and improving healthcare operations. Discover how these advancements revolutionize patient care while addressing challenges related to data privacy, ethical concerns, and technical infrastructure.

Are eSignatures HIPAA-Compliant? A Healthcare Provider’s Guide

Discover how HIPAA-compliant eSignatures can protect patient data, reduce paperwork delays, and keep your healthcare practice audit-ready.

3 Ways E-Signature Can Automate Healthcare Workflows

The healthcare industry is embracing electronic signatures to streamline and secure its digital processes. These digital signatures are not only convenient and legally binding but also enhance security by verifying the identity of signers. By ensuring compliance with local laws, electronic signatures support healthcare providers in their journey towards a more efficient digital future.

Medsender July Product Updates: Enhancing User Experience and Automation

This July, Medsender introduces new product enhancements to streamline referral management, improve AI-driven document classification, and enhance integrations with Dr. Chrono and EMA. These updates aim to increase user-friendliness and automation, empowering admins with more control and efficiency in their workflows.

Unlocking Efficiency: Frontier Dermatology's AI Transformation & Exclusive Webinar Access!

Frontier Dermatology is saving 500 hours every month with AI, Medsender has a new feature launch, and viewers might be getting access to a free trial! Dive into our webinar recap!

Medsender Revolutionizes Healthcare with AI Referral Processing

Undoubtedly, AI is reshaping our world, compelling organizations to evolve and embrace these transformative technologies to remain competitive and harness their incredible benefits. In today's rapidly evolving technological landscape, the quest for e

Feature Spotlight: ATA Device Support

Unlike traditional fax machines that were incompatible or clunky with ATA devices, the Medsender platform provides seamless ATA device support, which is crucial for a healthcare practice. Let's explore why ATA device support for digital fax transmiss

A Case Study: How Medsender Utilizes Google Cloud to Streamline Administrative Tasks

As seen on Google Cloud: Click here for Google Case Study.

Document Editing for Healthcare Practices

As a leading provider of HIPAA-compliant digital fax and AI medical assistant solutions, Medsender is committed to empowering healthcare professionals with innovative tools to streamline their workflow and enhance productivity. With our document edit

Medsender Becomes SOC 2 Type 1 Compliant

Medsender is excited to announce it has become  SOC 2 Type 1 certified.  Security, including privacy and compliance, is a cornerstone of the Medsender platform. In the ever-evolving landscape of healthcare digitization, where safeguarding sensitive p

Efficiency Meets Excellence: CORA Physical Therapy Integrates Medsender's AI Tools for Streamlined Operations

We are excited to announce a partnership with Cora Physical Therapy, one of the leading outpatient rehabilitation providers with over 250 clinics in the US. Cora realized the need to reduce the administrative burden and find a better solution for the

The Risks of Paper Records: Why Government Agencies Around the World are Pushing Paperless Solutions

In 2018, the former CMS administrator, Seema Varma, issued a compelling challenge at the ONC Interoperability Forum: “Help us make every doctor’s office in America a fax free zone by 2020!” Also in 2018, Matt Hancock, UK Secretary of State for Health

How Digitalization is Revolutionizing Healthcare Efficiency

It’s no secret that digitalization has become essential to a modern healthcare ecosystem. Globally, the healthcare sector has spent over $1.3 trillion on digital transformations, an investment that increases by 10.4% every year. From electronic healt

How To Choose the Right Fax Solution for Your Practice

Faxing has been a universal staple in the world of healthcare, as providers rely on it as a secure and reliable way to transmit documents. As technology is evolving and the world is transitioning to electronic means of communication, choosing the rig

3 Ways Medsender’s AI Will Save Your Medical Practice Time

As medical practices struggle to balance administrative tasks, patient care, and keeping up to date with the latest research and treatments, artificial intelligence (AI) has proven to vastly improve their efficiency and productivity. Specifically, Me

How to Edit Online Faxes Within Your Platform

Many medical practices use an online fax solution to optimize their time and office space. However, a significant bottleneck that many users face is their inability to easily sign and edit their documents quickly in order to fax or upload into their

Tips For Keeping Your Faxes Secure

Faxing continues to remain as a primary vessel for document-sharing in the healthcare community. While sending medical records, referrals, prescription requests, authorization forms, and many more important documents, medical practices must ensure sa

Implementing AI to Improve Electronic Medical Records

Electronic health record (EHR) systems for medical practices and large healthcare networks were created to make record management easier, as the world goes away with paper records. However, many EHRs are still often viewed as inflexible and difficult

Enhancing Healthcare Efficiency and Outcomes with Decision Support Systems

In the healthcare industry medical professionals face an ever-increasing amount of information, complex patient cases, and critical decision-making processes. Amidst this complexity, Decision Support Systems (DSS) have emerged as invaluable tools, of

Revolutionizing Healthcare Efficiency: The Ultimate Tech Stack for Modern Practices

One of the biggest challenges in healthcare today is burnout, with more than 60% of clinicians reporting signs of burnout (AMA). As the demand for quality patient care continues to rise, healthcare practices are seeking innovative ways to streamline

6 Tips for Your Practice Going Paperless

As long as practices are still using paper, a significant amount of time is wasted as they have to organize, print, and dispose of their paper documents. Paper takes up vast amounts of office space from storing files, along with the physical fax mach

How To Organize Your Online Faxes

Included in the many advantages of using digital faxing, users have the capability to easily manage and organize their faxes by assigning different tags and notes to each fax. Some practices use folders from their desktop or Google Drive to organize

How to Manage Faxes From Your Mobile Device

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How AI Can Cut Down Clerical Work For Medical Practices

Artificial intelligence has been all the talk, as it has leveled up the efficiency in the way which industries operate. The healthcare industry has recently turned their attention to the high impact of generative AI, a subset of artificial intelligen

Do I Need a Fax API?

In today’s digital age, the healthcare industry is constantly seeking solutions to enhance patient care, to improve efficiency, and to ensure the security of sensitive medical information. Amidst the evolution of technology, one tool has proven to be

4 Reasons Why Medical Practices Should Switch to Online Faxing over Email

In today’s digital age, medical practices have a range of communication tools at their disposal, from email to text messaging to video conferencing. However, when it comes to healthcare communication, not all tools are created equal. While email has

How Medsender’s Integration with EMA is Revolutionizing Healthcare Communication

Healthcare providers in specialized fields, such as dermatology, OBGYN, ophthalmology, orthopedics, otolaryngology, pain management, plastic surgery, and podiatry, know all too well the challenges of managing the vast amounts of document management t

Medsender’s Kareo Integration Automates Fax Management

The complex healthcare industry involves a variety of responsibilities, including medical record keeping, communication, and many administrative tasks. Electronic medical record (EMR) systems, such as Kareo, have made it easier for healthcare users t

How Generative AI Can Be Used In Healthcare

Generative AI, a subset of artificial intelligence, has been increasingly used in healthcare to improve patient outcomes and optimize clinical workflows. Generative AI involves training algorithms to learn patterns from large datasets and generate ne

Trends in Healthcare AI

Artificial intelligence (AI) is transforming the healthcare industry by enhancing the accuracy, speed, and efficiency of medical data management. One significant application of AI in healthcare is in medical record management, where it has the potent

Leveraging AI in Practice Operations

As technology continues to advance, medical practices have an opportunity to leverage artificial intelligence (AI) and automation to improve their efficiency and patient care. With the rise of electronic health records (EHRs) and telemedicine, there

Trends in Medical Practice Technology

Medical practice technology is constantly evolving, and there are several key trends that are worth noting.

How This Family Practice Saved Time & Money

MEET DR. LONG

Digital Faxing Benefits In Simple Terms

The use of traditional fax machines has been on the decline in recent years as businesses have begun to embrace the convenience and security of digital faxing. While fax machines may seem like a quick and easy way to send documents, they are actually

Reduce Stress & Costs While Boosting Practice Efficiency

While it may seem like a daunting task to take on a new process - or stand-up a new platform, the transition can be simpler than meets the eye. In fact only a few minutes.

8 Steps to Grow Your Practice

Every medical practice small and large should always be looking for ways to grow and become more efficient. This article spotlights some techniques on how medical practices can improve growth, efficiency, and overall customer satisfaction of their p

How to Handle a Misdirected Fax

A misdirected fax, with at time sensitive information, can be sent to the wrong fax number.   It happens more than practices let on. However, a misdirected fax may not only be inconvemenient but may also be harmful. Sending a fax to the incorrect per

Here's Why Fax Machines are Terrible

For decades, the standard procedure in healthcare has been to send and receive patients' records through fax. But many practices are transitioning away from fax machines.

Security Vulnerability of Fax Machines

Two check point researchers warned last week that two recently identified fax protocol flaws could turn fax machines into ports of entry for hackers into business networks during a session at the Las Vegas-based DEF CON 26 security conference.

Medsender Partners with Kareo

Medsender, the leader in HIPAA-compliant digital faxing and automation, announced today  a partnership with Kareo, a leading provider of cloud-based clinical and practice management software solutions for independent healthcare practices and billing

Transitioning from a fax server‍

Every medical practice should invest in a modern and dependable communication solution to enhance and optimize its operations. This will not only greatly simplify processes for everyone in your practice and boost production levels, but it will also h

Healthcare Technology Trends Shaping Medical Practices

Digitized information has never been more important in healthcare. Data is becoming an increasingly critical factor in healthcare, as cyber security, compliance, and the need for interoperability compete for providers’ attention.

5 Ways To Improve Your Medical Practice’s Profitability

Outside of taking care of patient needs, one of the primary objectives as the medical practice owner is to boost income and the bottom line. Your patients, however, are not concerned about your profits. Instead, they seek value for their money, which

Increasing Productivity at Your Medical Practice

For medical practices today, providing a five-star patient experience is one of the main ways to attract and keep patients. The more efficient a medical office can operate, the more time staff have connecting and helping patients, leading to great cu

Does Medsender Integrate with my EMR?

The short answer is yes, Medsender easily integrates with most EMR programs. Many EMR systems still use archaic fax processes; augmenting your existing EMR with Medsender’s AI-enabled automation will greatly help increase efficiency at your practice.

Improving Prosthetic & Orthotics Group's Communication Workflow

Prosthetic & Orthotics Group is a community-oriented practice with clinics in 11 locations across California and Colorado. The company specializes in the evaluation, design, measure, manufacture, and fitment of high-quality prosthetic and orthotic de

How Teter Orthotic Transformed Faxing Across 20 Locations

Teter Orthotics and Prosthetics provides cutting-edge orthotic and prosthetic services. With over 20 locations, the practice proudly serves the greater Michigan area and supplies services to hospitals, care facilities, and clinics.

Centralizing and streamlining fax communications for behavioral health

For over 20 years, Triad Behavioral Resources has provided advanced technological support in the treatment of Substance Use Disorders (SUD). Triad manages the complex logistics of SUD care management and handles the workflow, so doctors can focus on

How a podiatry practice scaled its operations with integrated faxing

“Everyone loves the new digital fax process - from our receptionist to the clinical assistant who places surgery orders. It also allows me to work primarily from home. I don’t really need to go to the office. We use a lot of third-party software to fill the gaps in our current EMR, and Medsender is my favorite."

Stop Referral Leakage

ModMed is great for clinical workflows, but its native referral tools weren't built to manage the full referral lifecycle. Without a system to track what happens after intake, referrals sit in fax queues, patients go elsewhere, and revenue walks out the door. Learn how to close the gap and turn referrals into real practice growth.

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AI for Healthcare Operations

Leveraging AI Automated Referral Management and Worker Empowerment: how AI is changing patient document and referral management, and how it empowers and unburdens healthcare workers.

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