In the fast-paced world of healthcare, efficient communication is paramount. At Medsender, we understand the challenges faced by healthcare practices in managing and transmitting important documents. That’s why we’re excited to introduce our latest feature: Medsender Connect - this innovative addition is designed to streamline your communication workflows, enhance collaboration, and ensure seamless document exchange between other Medsender users. In this blog post, we’ll explore what Medsender Connect is, how it can benefit your practice, and how you can get started with this game-changing feature.

What is Medsender Connect?

Medsender Connect is a powerful new capability that enhances the way Medsender users send, receive, and manage documents. With Medsender Connect, you can now easily send documents and chat with another Medsender user or provider, making the entire document exchange process more efficient and secure.

Key Features:

1. User Identification: When you type in a fax number or email address, the input field will change to purple if it belongs to a Medsender user. This visual cue, accompanied by a lightning bolt icon, ensures that you are aware of the recipient’s Medsender status.
2. Inbox Indicators: Any document received from a Medsender user will be marked with a purple-outlined lightning bolt in your inbox, making it easy to spot and prioritize these communications.
3. Interactive Conversations: Medsender Connect allows you to create conversations around transmitted documents. Whether you’re the sender or the recipient, you can open a document and initiate a conversation directly, facilitating better communication and faster resolution of any issues.
4. Instant Document Transmission: Sending a document to another Medsender user guarantees instant delivery, and the recipient has the ability to search through the document. Documents are sent in full color, original quality transmissions.

How Can Medsender Connect Help My Practice?

In the healthcare industry, time is of the essence. Every second saved in document management and communication can be redirected towards patient care. Medsender Connect is designed to provide several benefits that will significantly improve your practice’s efficiency and effectiveness.

Enhanced Communication

Medsender Connect’s live chat feature provides instant transmissions between practices that use Medsender. This removes the back and forth phone calls and faxes that typically take place between practices. By fast tracking communication, Medsender Connect helps reduce errors, saves valuable time, and allows healthcare professionals to focus more on patient care and less on administrative tasks.

Improved Workflow

With the visual indicators and the ability to initiate conversations directly from documents, Medsender Connect streamlines your workflow. You no longer need to juggle multiple platforms or communication channels to follow up on a transmitted document. Everything you need is integrated into the Medsender platform, saving you time and reducing administrative overhead.

Information Discovery

With Medsender Connect, you have the power to effortlessly search through all received records and faxes. Whether you’re looking for specific patient information, historical data, or any particular document, Medsender Connect streamlines the process. This feature not only saves you time but also ensures that you have quick access to the critical information you need to make informed decisions and provide the best care for your patients. 

Better Collaboration

Whether you need to discuss patient information, clarify details, or provide additional instructions, Medsender Connect makes it easy to communicate effectively. This feature enhances collaboration between providers  and ensures that everyone is on the same page.

How to Get Started with Medsender Connect

Getting started with Medsender Connect is simple and straightforward. Follow these steps to make the most of this powerful feature:

Step 1: Login to Your Medsender App on August 12th

Medsender Connect will be released on August 12th at 9am EST. You won’t have to do anything other than login to make use of this new capability. 

Step 2: Familiarize Yourself with the Visual Indicators

When you type in a fax number or email address in the Medsender app, pay attention to the input field. If it changes to purple and displays a lightning bolt icon, you know that you are communicating with another Medsender user or practice. In your inbox, look for the purple-outlined lightning bolt next to documents to identify those sent from Medsender users.

Step 3: Utilize Interactive Conversations

To initiate a conversation around a transmitted document, open the document in the Medsender app and click on the conversation icon. This will allow you to start a discussion with the sender or recipient directly within the app. Use this feature to clarify details, ask questions, or provide additional information related to the document.

Conclusion

Medsender Connect brings a new level of efficiency, security, and collaboration to healthcare providers that use Medsender. By making it easy to communicate with other Medsender users, integrating conversations into document workflows, and providing search across all records, Medsender Connect ensures that your practice can communicate more effectively and securely.

For more information, support, or to share your feedback, please contact our customer service team. Stay tuned for more updates and innovations from Medsender as we continue to revolutionize healthcare communication.

Contact Us:

Email: support@medsender.com 

Website: www.medsender.com

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