We’re excited to share that our latest upgrade to our AI-powered solutions is now live - bringing more intelligent, precise patient data capture into your daily workflow.

As part of our ongoing investment in intelligent workflow automation, this enhancement ensures that key patient details are now extracted from fax documents with even greater accuracy, giving your team the confidence and clarity to move faster, with less manual effort.

What’s New and Why It Matters

The updated model delivers smarter data extraction across essential patient fields, including:

• Patient Name (now parsed into first, middle, and last)
• Date of Birth
• Gender
• Mobile Number
• Address

With more data captured, there is greater accuracy. What does that mean for you? Less time spent on reviewing and correcting data and more time for better care. One major enhancement that we’d like to highlight is the ability to separate the patient’s first, middle, and last names. This makes it much easier to match the correct patient chart using our Send to Chart feature. 

This upgrade is live now for all customers who have purchased our AI-powered solutions. No setup or retraining required.

How This Helps Your Team Work Smarter

This enhancement is part of our broader vision to bring intelligent automation to the parts of your workflow that slow you down most. With this latest update, you can:

• Route the right patient data to the right chart with higher confidence
• Find and verify patient info faster using structured, accurate fields
• Spend less time on manual edits and more time on patient care
• Keep operations running smoothly with fewer workflow disruptions

All while keeping the experience easy and familiar - no changes to how your team already works.

What’s Coming Next

This is just the first in a series of improvements. We’re actively working on similar improvements for other models, including insurance and referring provider extraction, to bring even more precision and efficiency to your workflow so you can expect similar benefits in the future! 

Need Support or Want to Enable AI?

If AI is already enabled on your account, this improvement is live and working for you now.

If you’d like to upgrade to our AI-powered fax solution or learn more about how intelligent automation can streamline your operations, feel free to book a demo. Our sales team would be happy to walk you through it.