Fax & Document Automation

Fax and document automation that reads every page.
Ready before your team arrives.

Medsender’s AI reads every incoming document, titles it, categorizes it, and routes it to the right person, so your staff spends time with patients, not paperwork.

See how it works

Fax Inbox

Sorted and organized, 7:02 AM

Medsender AI

15 new faxes read, titled, and sorted

Under 5 seconds

Laboratory Results - Vertex Scalp Biopsy

UrgentSTAT5 pp
John C. SmithDOB 11/22/1940From GA Primary CareUploaded to chart
RC

Prior Authorization - MRI Lumbar Spine

Routine3 pp
Mark ReyesDOB 03/08/1972From BCBSUploaded to chart
FD
Read, sorted, and routedReady to action
HIPAASOC 2 Type IIEnd-to-End Encryption

1,000+ independent practices trust Medsender

Trusted by practices from 1 location to 250+

1+
FTE saved per location
99%
Data captured accurately
80%
Less manual work
100%
Faxes received
The Problem

You probably have a fax solution. So why is your team still doing all of the work?

Most fax solutions deliver the document and stop there. Your team still sorts, titles, categorizes, and tags it. Then routes copies, finds patients in the EHR, retypes the details, and uploads the document.

Medsender does all of that automatically.

Incoming faxes47 new
fax_00291.pdf
fax_00292.pdf
fax_00293.pdf
fax_00294.pdf
fax_00295.pdf
fax_00296.pdf
fax_00297.pdf
fax_00298.pdf
No titles. No categories. No tags. No patient names. Just documents.
The Solution

What changes when your documents work for you.

No more manual work

Sorting, labeling, routing, and filing happen before your team logs in, so they spend their day on patients, not paperwork.

Hours back every week

Practices reclaim significant staff time every week previously spent on manual fax work.

99%

Fewer errors, no retyping

Medsender’s AI reads each fax this accurately, so patient details land in the right chart without anyone keying them in by hand.

Patients aren’t left waiting

Time-sensitive results and referrals rise to the top, so urgent care moves forward before anyone opens the inbox.

Nothing falls through the cracks

Every document has a clear owner and status, so nothing stalls and nothing disappears.

One inbox. The whole practice.

Every fax visible to everyone who needs it — titled, organized, and ready. No silos, no hunting, no duplicated work.

The Capabilities

See the difference, capability by capability.

Where a standard fax solution stops, and where Medsender takes over.

CapabilityStandard fax solutionMedsender
Document intakeDelivers the faxReads, titles, and routes it
Chart filingManual lookup, match and uploadPre-matched to patient, filing takes seconds
Document routingLands in a shared folderRouted to the right person automatically
Inbox visibilityUrgent, overdue, and unread — always visible
Document searchSearch by patient, document type, or keyword
Document trackingNo record of what happened nextTracked from arrival to EHR
EHR task creationCreates a task for the right person inside your EHR
Document signingSign any document directly in Medsender
Document notesAdd notes to documents within Medsender
The Proof

Real practices. Real results.

500+ hrs/month saved
NG
Nalani Gabbert
Referral Management Leader
Frontier Dermatology
Read case study
50% faster fax processing
KB
Ken Billig
VP of IS&T
BrightView Health
Read case study
85% faster outreach
LJ
Laura Jones
CEO
Ozark Dermatology
Read case study
99% AI accuracy
JG
Jackie Gardner
Office Manager
Specialty Orthopedic Group
Read case study
Getting Started

Up and running in weeks, not months.

Switching is easier than you think. We handle the heavy lifting.

1

Keep your fax number

We handle the transfer for you. No number changes.

2

Workflow tailored to you

Your workflow mapped. Your process defined.

3

EHR connected for you

Our team handles the integration end to end.

4

Staff trained fast

Quick, guided onboarding. Most teams are good to go day one.

5

Support that responds

Real people, fast answers. Go-live and beyond.

EHR Integrations

Works with the EHR your practice already uses.

Medsender connects to the EHR your practice already runs on, and even creates a new patient record when one does not exist yet. No rip and replace, no new screens to learn. Your team keeps working where they already work.

Don’t see yours? We support additional integrations.

See all EHR integrations

Your inbox should work before your team does.

Book 30 minutes. We will show you exactly how Medsender works for your specialty, your EHR, and your patient volume. No slides. No generic demo.

Book a 30-Minute Demo

Not ready yet? See what referral leakage is costing you.

FAQs

Frequently asked questions about fax and document automation

Can we send faxes with Medsender?
Yes. Send faxes directly from Medsender, the same way your team works today.
Can multiple people work from the same inbox at the same time?
Yes. Every fax is visible to the whole team simultaneously so nothing sits waiting for one person to act.
Do patients and providers need to update our fax number?
No. We port your existing number so nothing changes on your end.
Is there a limit on how many faxes we can receive?
Medsender scales with your volume. Plans are tiered by fax volume and overages are handled automatically, no faxes are ever missed or blocked.
What if a fax comes in for a patient not yet in our EHR?
No problem. Medsender creates the patient record automatically so nothing gets lost.