AI handles the intake. Your team handles the patients.
85%
Faster referral turnaround time
2–3x
More referrals converted to visits
40+ hrs
Admin hours saved per month
Every referral that arrives and doesn't get scheduled is revenue that walks out the door. For dermatology practices using ModMed EMA, most referrals still arrive as faxes and turning them into scheduled visits is still a manual process.
Inbound faxes sit in queues, unreviewed for hours
Staff manually extract referral type, urgency, and patient info
Patient matching and record creation done by hand in ModMed EMA
Referrals routed via email or verbal handoffs, no tracking
Follow-up scheduling left to whoever remembers to check
This is where referrals slow down and where they get missed.
Dermatology practices handle some of the highest referral volumes in specialty care. Each missed or delayed referral is a direct revenue loss, not just from that visit, but from the downstream care that follows.
The demand is already there. Medsender helps you capture more of it by closing the gap between when a referral arrives and when a patient is on the schedule.
Medsender automates every step between receiving a referral and getting the patient on your calendar. No disconnected steps, no spreadsheet tracking.
Captured and read in real time
Type, urgency, patient info structured automatically
Patient matched or created, record updated
Referral routed and tracked through scheduling
Inbound faxes, referrals, labs, and authorizations captured and structured automatically on arrival.
Every referral tracked from intake through scheduling. Nothing falls through the cracks.
Existing patients matched automatically; new records created without manual data entry.
Referrals routed to the right team automatically based on type, urgency, and provider.
See how intake looks with and without Medsender connected to your ModMed EMA workflows.
ModMed EMA centralizes critical documentation and practice management for dermatology. It handles the chart, but referral and fax intake typically happen outside the system, in inboxes and manual queues that ModMed EMA was never designed to manage.
Medsender closes that gap. It captures every incoming fax and document, structures the referral data, and writes it back into ModMed EMA automatically, keeping records current without requiring staff to touch it.
Practices using Medsender with ModMed EMA see measurable gains across referral conversion, staffing efficiency, and revenue throughput.
Handle higher volumes without adding staff.
85%
From fax received to referral routed and ready for scheduling
2–3x
On average, compared to manual intake workflows
40+hrs
Staff redirect time from data entry to patient-facing work
1team
Replace one FTE per location with a single centralized intake team
Most dermatology groups operate with decentralized intake, each location managing its own fax queues, referrals, and follow-up. This creates inconsistency, duplicate effort, and makes it impossible to see your full referral picture in one place.
Medsender enables a centralized model where one team handles intake across all your locations, with standardized workflows and full visibility into every referral.
Total: 3 FTE
Total: 1 team. 3x the volume.
Scale your practice, not your payroll. The result is fewer missed referrals, faster scheduling, and more predictable growth without adding staff.
Book a DemoModMed EMA Integration
Medsender automates the referral intake process for practices using ModMed EMA. It captures inbound faxes and documents, extracts patient and referral information, matches or creates patient records, updates ModMed EMA, and routes referrals through scheduling and follow-up workflows.
Medsender works alongside ModMed EMA to automate the intake work that happens before fax and referral information reaches the patient chart. Incoming referrals are captured, structured, routed, and tracked while ModMed EMA remains the system of record for clinical and operational workflows.
Yes. Medsender automatically captures inbound referrals, faxes, labs, authorizations, and supporting documents. Referral details are extracted and structured without requiring staff to manually review and enter information from every document.
Yes. Medsender can match incoming referrals to existing patients and support the creation of new patient records when needed. This reduces duplicate data entry and helps keep ModMed EMA records current.
Medsender tracks referrals from intake through scheduling, providing visibility into referral status, ownership, urgency, and next steps. This helps practices respond faster and prevents referrals from being delayed, forgotten, or lost during handoffs.
Yes. Medsender helps multi-location organizations centralize referral intake into a standardized workflow. One team can process, route, and track referrals across all locations while maintaining complete visibility throughout the referral lifecycle.
By automating fax processing, referral extraction, patient matching, routing, and follow-up tracking, Medsender reduces repetitive administrative work. This allows teams to manage higher referral volumes without increasing headcount.
Medsender can process referrals, inbound faxes, authorizations, labs, supporting clinical documentation, and other healthcare intake documents. Information is extracted and structured automatically so teams can act faster.
No. Medsender complements ModMed EMA rather than replacing it. ModMed EMA remains your system of record, while Medsender automates referral intake, fax processing, document extraction, routing, tracking, and patient record updates.
Implementation timelines vary based on referral volume, locations, and workflow complexity. Because Medsender works alongside existing ModMed EMA workflows, organizations can improve fax and referral intake without replacing their EHR or rebuilding operational processes.
