FAQs

Frequently Asked Questions

Common questions about fax numbers, EMR integration, setup, pricing, security, and what the AI actually does.

Yes. It’s also no problem if you have multiple fax numbers and locations.
Probably! We integrate with most popular EMRs and are adding more every month.See the full list of integrations, or get in touch to learn more.
Yes. Our Medsender team is based in the US. Whether calling or chatting in, you will be greeted with a US representative.
In a 15-minute video call, we’ll walk you through how Medsender works. You get a 14-day free trial to get started, and we provide you with some quick live training. No IT team required. If that sounds simple, it’s because it is.
You can find pricing information on ourpricing page. Our plans are month-to-month and you’re never locked in to contracts. There are no setup or integrations costs.
Absolutely! Our platform is HIPAA-compliant and Medsender has robust security protocols in place. You can read more about iton our security and compliance page.
Medsender’s proprietary AI technology can extract information from each document such as patient name, DOB, phone number, gender and more. Medsender’s AI can also write a title for each document as well as categorize it so everything is neatly filed in both your Medsender inbox as well as in your EMR.
We use AI (Artificial Intelligence). It’s trained to recognize faxes as a human would. From there, it’s a simple “match this bit with that bit” calculation. Our automation features are built to assist you with those pesky repetitive tasks that no one wants to do such as new chart creation.
You can sign up for a free trial or subscribe right away without talking to us by visitingthis page.

Still have a question?

Book a 30-minute demo and ask us directly. We will walk through your fax, referral, and call volumes and show you exactly how Medsender would fit your practice.

Book a 30-minute demo

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