Medsender Blog

Specialty practices on athenaOne lose referred patients every day to manual fax and referral intake. Medsender's new athenaOne integration automates every step from fax arrival to scheduled appointment, with no additional staff required. Practices report up to 85% faster referral processing and 2 to 3x more referred patients converted to visits.

Every referral that arrives and does not get scheduled is revenue that walks out the door. Anabell Brown from Piedmont Plastic Surgery and Dermatology shares how her eleven-location practice eliminated referral leakage and stopped losing patients before they were ever scheduled.

Medsender's recap of MOMENTUM 2025, ModMed's annual users conference where EMA users gather. As a proud sponsor and exhibitor, Medsender got to catch up with customers and hear what's really happening inside their practices—keep reading for the highlights.

Big news! Referral Management Analytics just got an upgrade. Cleaner dashboards and custom reports are live now for admins with more features coming soon.

Insurers are finally cutting prior authorization red tape, but admin teams will only feel the impact with better tools. We break down what is changing, what is not, and why automation still matters.

Dermatology practices are overwhelmed by administrative work with staff and physicians facing widespread burnout while patient demand skyrockets. AI is not just the future it is a practical fix, streamlining referrals, prior authorizations, scheduling, and calls so teams can focus on patient care.

Admin teams lose hours juggling disconnected tools. A unified platform replaces busywork, reduces errors, and gives staff time back to focus on patients.

Learn how to automate fax referrals without changing your EHR. Reduce manual work, speed intake, and improve visibility without retraining staff or adding portals.

Be the first to try automated prior authorization. Reduce delays, eliminate manual tracking, and send requests electronically with real-time EHR updates.

As part of Medsender’s unified platform, our new insurance verification automatically calls the payor for you to confirm a patient’s coverage prior to the visit without your team ever picking up the phone.

If your team uses Medsender’s free EMA integration to manage referrals, there’s a new feature that makes it easier to keep everyone in sync without needing to log into Medsender.

Medsender is now SOC 2® Type II certified, confirming that your patient data is protected with industry-leading security and privacy standards.

Why patients now expect Amazon-level convenience (and how to deliver it without burning out your team).

Why good staff are struggling, and how practices are fixing the real problem.

We’ve rolled out powerful new features to Medsender’s AI referral automation solution, making it easier than ever to manage referrals, track activity, and close the loop on patient care. These enhancements are designed for fast-paced practices where visibility, security, and speed are critical.