Customer Stories

See how healthcare providers are achieving success with Medsender. Explore real-world stories of improved efficiency, better communication, and enhanced patient care.

The Referral Black Hole Is Real. Here Is How One Dermatology Practice Closed It.

May 7, 2026
Every referral that arrives and does not get scheduled is revenue that walks out the door. Anabell Brown from Piedmont Plastic Surgery and Dermatology shares how her eleven-location practice eliminated referral leakage and stopped losing patients before they were ever scheduled.

MOMENTUM 2025: What We Heard, What Surprised Us, and the Conversations We Won’t Forget

February 3, 2026
Medsender's recap of MOMENTUM 2025, ModMed's annual users conference where EMA users gather. As a proud sponsor and exhibitor, Medsender got to catch up with customers and hear what's really happening inside their practices—keep reading for the highlights.

How a podiatry practice scaled its operations with integrated faxing

February 11, 2026
“Everyone loves the new digital fax process - from our receptionist to the clinical assistant who places surgery orders. It also allows me to work primarily from home. I don’t really need to go to the office. We use a lot of third-party software to fill the gaps in our current EMR, and Medsender is my favorite."