HIPAASOC 2 Type IIEnd-to-End Encryption
1,000+ independent practices trust Medsender
Trusted by practices from 1 location to 250+
Medsender’s voice agent MAIRA picks up on the first ring, 24/7. It answers questions, handles requests, and hands off the rest to your team.
Runs inside Medsender. Nothing for your team to install.
1,000+ independent practices trust Medsender
Trusted by practices from 1 location to 250+
When a call goes to voicemail, most patients hang up and dial the next practice on their list. That new patient is gone.
Many patients give up before anyone picks up, especially during your busiest hours. Long waits frustrate the ones who do get through.
Every ringing phone pulls staff away from the patient standing in front of them. Someone always ends up waiting.
Hiring and keeping good front desk staff is harder than ever, and the phones are the first thing to slip when the office gets busy.
Medsender doesn’t replace anyone. It takes the routine calls so the team you have can focus on the patients in front of them.
Industry averages across practice sizes and specialties
AI voice agent MAIRA picks up when your team can’t, and anything it can’t resolve is handed to your team as a task or a transfer, with a summary saved in the voice inbox.
Your team takes the calls that need them. The voice agent takes the rest.
The voice agent truly impressed me. It manages appointment scheduling, patient questions, and even intake details as if it had been part of our front office team for years.
We connect the voice agent and set it up with your practice’s details, hours, and services.
You review how it greets patients and what it says. Nothing goes live until it sounds right to you.
No busy signals - every call is answered, and anything that needs a person goes to your team.
Each call lands in the voice inbox, inbound and outbound alike, with the full transcript, summary, and recording your team can review anytime.
When practices turn it on
Call details and patient messages land on the right chart automatically. No retyping, no double entry.
Patient information is handled under a signed BAA, with access controls and full audit logging.
Calls that need a person go to your team right away, and the summary is in the voice inbox for anyone who needs it.
Calls run inside Medsender, right alongside the rest of your front office work. One login, one place.
Your team can review our security, privacy policy, and BAA before you turn anything on.
Book a 30-minute demo with our team and see how it fits your practice.
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