Artificial intelligence has been all the talk, as it has leveled up the efficiency in the way which industries operate. The healthcare industry has recently turned their attention to the high impact of generative AI, a subset of artificial intelligence that involves generating new content such as images, text, or audio from patterns and information it has learned from a training dataset. It has already been implemented in business software by large technology giants, such as Salesforce and Microsoft. New content generation, from creating drafts for providers to respond to their patients to analyzing medical images, has changed the game for medical professionals.
Lessening physicians’ burden of documentation has been a priority among the medical community, as limited staff and burnout is prevalent. Generative AI gives practices the capability to automate a plethora of their administrative tasks, such as documentation, scheduling, medical coding, and patient communication. For example, generative AI can summarize key points from a physician’s notes within their electronic medical record (EMR). It can also automatically request for prior authorizations from health insurance companies. These monotonous tasks take up hours of physicians’ time. Generative AI saves the medical community these hours of manual effort, which can now be accomplished within minutes or even seconds.
In addition, automating these tasks also reduces the risk of errors and inaccuracies that result from manual processes. With increased accuracy and efficiency, cutting down on the tedious clerical work that medical professionals endure will enable them to spend more quality time and energy on their patients’ care.