HIPAASOC 2 Type IIEnd-to-End Encryption
1,000+ independent practices trust Medsender
Trusted by practices from 1 location to 250+
Medsender runs in the browser, works with the EHR and fax numbers your practice already has, and gives your team nothing to host, patch, or maintain. Security review takes an afternoon, not a quarter.
1,000+ independent practices trust Medsender
Trusted by practices from 1 location to 250+
Faxes, documents, and phone calls usually mean separate vendors, each with its own logins, contracts, and tickets. Medsender replaces your fax vendor, the answering service, and the referral tracking spreadsheet with a single platform, connected to your EHR. Start with one workflow and add the others when you are ready. Medsender handles the setup and works with your IT team every step of the way.
Everything in the diagram above is one vendor review, one contract, and one BAA. Staff can step in at any time, and every automated action is recorded in the audit trail.
Every claim below is standard on every Medsender account. No premium tier required, no add-ons.
Certification is backed by continuous testing, not a once-a-year snapshot. Compliance is monitored in real time through Vanta.
A Business Associate Agreement is included at no additional cost, and a BAA is enforced with every vendor and subprocessor Medsender uses.
256-bit SSL in transit and 2048-bit private key encryption at rest. Documents are never stored or transmitted unencrypted.
Hosted on Google Cloud with US-based servers, redundant systems, firewall and intrusion detection, DDoS protection, and daily security assessments.
Centralized user management, role-based permissions, and inactivity timeouts. Staff see what their role needs and nothing else.
Sign-in runs through the identity provider you already manage, so onboarding and offboarding stay inside your existing process.
Incoming documents are filed to the correct patient chart in supported EHRs, so clinical teams keep working where they already work.
Referring providers keep sending to the numbers they already know. No porting project, no notification campaign.
Medsender runs in the browser. There is no on-premise hardware to rack, no desktop agent to push, no patch cycle to own.
Don’t see yours? We support additional integrations.
See all EHR integrationsIn most fax systems, a document that gets misfiled or deleted leaves no trail. In Medsender, every incoming fax, referral, and status change is recorded, so when someone asks “where did that document go,” there is an answer.
Automation stays supervised. AI handles the reading and routing of incoming documents, staff can step in on any item, and role-based permissions decide who can see and act on what.
Most private fax solutions leave your team owning a system: password resets, desktop clients, license counts, a server that has to stay up. Medsender runs in the browser with sign-in through Microsoft SSO, so the fax-related tickets, the resets, the client installs, the server upkeep, stop landing on your team.
Staff questions go to Medsender support, not to your team. And when someone new starts, there is nothing to install on their desktop.
Your team's part stays small: approve Medsender in your Microsoft tenant, add it to your allow lists, and manage who has access through your identity provider. Medsender handles the rest.
You get the compliance documentation up front: SOC 2 Type II certification, encryption specifications, and the signed BAA.
Medsender connects supported EHRs, configures your existing fax numbers, and sets up roles and permissions to match how your teams work. If your EHR requires access on your side, your team is looped in for that step.
Locations and teams come online on your schedule. Medsender trains staff and stays on support, so go-live tickets never reach your team's queue.
If I started a new job at another medical facility tomorrow, I would just give Medsender a call. I would not even shop.
Our staff was spending countless hours each day manually reading, typing, and uploading faxes to where they belong. Using Medsender, we can free our staff from these repetitive steps and ensure we schedule patients for care faster than ever before and receive the most efficient care possible.
We were experiencing aggressive growth, but our leadership team needed us to keep staffing flat. To meet growth demands without adding headcount, we turned to Medsender.
See how Medsender fits your EHR and what rollout involves for your team. When you are ready for a security review, the compliance documentation is ready too.
Book a 30-minute demoNot ready yet? See what referral leakage is costing you.