HIPAASOC 2 Type IIEnd-to-End Encryption
Trusted by 1,000+ practices across the country
Trusted by practices from 1 location to 250+
Medsender sorts incoming referrals and radiology reports and brings back implant patients who never got the next visit on the books. Your team spends less time on faxes and phone calls, and each patient hears from you while the referral is still fresh.
Trusted by 1,000+ practices across the country
Trusted by practices from 1 location to 250+
Referrals, reports, and records requests get read, labeled, and filed one at a time.
Each new patient waits on an outbound call, and the call list keeps growing.
Implant patients due back next year leave without a visit on the books, and no one has time to go find them.
All of it lands on the same team. Growth means another admin hire.
Medsender runs the sorting, outreach, and scheduling on its own. Your staff handles only the exceptions.
Pulled from the fax pile the moment the fax arrives, with the radiology report attached.
A text with a self-scheduling link, not a request to call back.
The patient picks a time and lands on your schedule.
Real customers, in their own words. Specialty Orthopedic Group and Prosthetics & Orthotics Group are among them.
“Auto-attaching and auto-tasking in ModMed EMA has been the biggest benefit. I used to have to do that manually for every chart.”
“All said, we save at least thirty minutes of working time, per person, per day, and we have between three and five employees per office. One of our offices gets bombarded daily with faxes from the hospitals they work with. That is a lot of pages we don’t have to print or process manually.”
Medsender contacts referred patients and keeps following up until each one is booked.
The patient hears from you while the pain that sent them to the doctor is still fresh.
An email with a self-scheduling link is sent next
A contact every few days until the patient responds. Nobody has to remember.
Your team steps in with every contact attempt already documented.
And the referring provider can see it happened via the provider portal.
The provider portal gives referring practices a live, shared view of each referral they send. It is a convenience for the doctors who refer to you, and it cuts the manual work of status calls and fax follow-up for your admin team.
Every referral is tracked from fax to booked appointment, so you can see that nothing is slipping instead of hoping. And you can see exactly which colleagues send you patients, so you know who to thank and whose patients you can never afford to leave waiting.
Orthopedic practices use Medsender across the whole front office, from incoming faxes to patients who slipped off the schedule. Each product works on its own. They work even better together.
No more digging referrals out of the fax pile and retyping patient info. Every referral lands in its own inbox, separate from the rest of the faxes, and is tracked until the patient books. Routing to a sub-specialty is there when you need it.
Learn moreEvery incoming fax is read, indexed and placed in one inbox your whole team can see, so the right document takes seconds to find instead of a hunt through a shared drive. Routing to the right person is built in.
Learn moreYour front desk stops fielding the same calls all day. Patients asking about scheduling, prep, and post-op questions get answers without waiting on hold.
Learn moreJoint replacement patients due for an implant check with nothing on the schedule are found in your records, and Medsender reaches out with a self-scheduling link. You pay when a visit is completed.
Learn moreA referral that never books is not one lost appointment. It is a new patient, and if that patient needs injections, imaging, or surgery, the whole episode of care goes to another practice.
Book more of the referrals you already receive.
Bring back implant patients who fell off the schedule, straight from your records. No marketing spend.
A patient who books in one text leaves the review your next referral reads.
Nothing gets replaced. Medsender works with the fax numbers and EHR you already have, and your practice keeps seeing patients the whole time.
EHR and existing fax lines
Fit to how you work
Routing and outreach
Personalized staff training
Nothing slips through
Book a 30-minute demo and we will show you what is in your referral queue today.
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