Webinar

Your Schedule Has Gaps & They're Costing You Money.

Watch the replay: how Luna Dermatology booked 131 lapsed patients in 30 days.

Recorded August 2026

36 min

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Your Speakers

Devon Weaver, Practice Manager at Luna Dermatology

DW

Devon Weaver

Practice Manager

Luna Dermatology

Devon oversees operations at Luna Dermatology and brings more than 20 years of management experience, the past six in dermatology. She has led initiatives focused on operational excellence, team development, and practice expansion.

Within the first month, patients we hadn't seen in over a year were booking again. My front desk didn't change anything about their day, and the openings just started filling back in.

Zain Qayyum, Co-founder of Medsender

ZQ

Zain Qayyum

Co-founder

Medsender

Zain is a co-founder of Medsender and hosted and facilitated the webinar, guiding the conversation and audience questions during the Q&A.

A demo of Recapture and a Q&A follow the conversation.

What You’ll Learn

In a conversation guided by host Zain Qayyum, Devon Weaver will tell her practice's story, why patients stopped coming in, why front desk teams are too stretched to catch it, and what changed once she turned Recapture on. The Medsender team will also walk through a demo of Recapture, followed by Q&A.

  • Why patients stop coming back, even when they're happy with their care.
  • How Recapture finds and rebooks lapsed patients automatically.
  • What changed for Luna Dermatology's front desk after turning it on.
  • A Q&A where you can ask about your own practice's situation.

How many patients are missing from your schedule?

Your best source of new appointments is the patients you already have. Recapture books them back automatically.

See Recapture in Action