Medsender pulls each referral out of the fax pile into an inbox your whole team can see, then contacts the patient until the appointment is on the books.
Trusted by 1,000+ practices across the country




















Trusted by practices from 1 location to 250+
Every page sorted and filed by hand.
Incoming calls distract from the patients at the front desk.
Each one retyped into the EHR before outreach starts.
Days pass before anyone reaches the referred patient.
Patient forgets and skips their exam.
Patient books elsewhere.
Medsender books referrals automatically
Indexed and placed in the referral inbox.
Secure self-scheduling link sent.
Appears in EHR, confirmations sent.
Real customers, in their own words, from specialty groups that live on faxed referrals and reports.
“Auto-attaching and auto-tasking in ModMed EMA has been the biggest benefit. I used to have to do that manually for every chart.”
“All said, we save at least thirty minutes of working time, per person, per day, and we have between three and five employees per office. One of our offices gets bombarded daily with faxes from the hospitals they work with.”
Medsender's AI reads every incoming document, titles it, categorizes it, and routes it to the right person. Your staff spends time with patients, not paperwork.
Fax Inbox
Sorted and organized, 7:02 AM
15 new faxes sorted
Under 5 seconds
Laboratory Results - Visual Field
Referral - Cataract Evaluation
The provider portal gives referring practices a live view of every referral they send. No phone tag, no fax follow-up.
Medsender identifies overdue patients that don't have an appointment. Text and email communications have scheduling links, or a phone call is made to schedule the patient. You don't pay for activity, you only pay for completed visits.
Your front desk stops fielding the same calls all day. Patients asking about common questions such as surgery scheduling or directions to the practice get answers without waiting on hold.
Ophthalmology practices use Medsender across the whole front office, from incoming faxes to patients who slipped off the schedule. Each product works on its own. Together they work even better.
No more digging referrals out of the fax pile and retyping patient info. Every referral lands in its own inbox, separate from the rest of the faxes, and is tracked until the patient books.
Learn moreEvery incoming fax, from OCT reports to visual fields, is read, indexed and placed in one inbox your whole team can see, so the right document takes seconds to find instead of a hunt through a shared drive. Routing to the right person is built in.
Learn moreYour front desk stops fielding the same calls all day. Patients asking about common questions such as surgery scheduling or directions to the practice get answers without waiting on hold.
Learn moreDiabetic patients due for an eye exam and glaucoma patients due for a pressure check, with nothing on the schedule, are found in your records. Medsender reaches out with a self-scheduling link. You pay when a visit is completed.
Learn moreA cataract referral that never books is not one lost appointment. The evaluation, the diagnostics, and the surgery all go to another practice.
Nothing gets replaced. Medsender works with the fax numbers and EHR you already have, and your practice keeps seeing patients the whole time.
EHR and existing fax lines
Fit to how you work
Routing and outreach
Personalized staff training
Nothing slips through
Book a 30-minute demo and we will show you what is in your referral queue today.
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