HIPAASOC 2 Type IIEnd-to-End Encryption
Trusted by 1,000+ practices across the country
Trusted by practices from 1 location to 250+
Specialty practices handle some of the highest referral volume in medicine, and most of that volume still arrives by fax. Medsender takes the manual work off your staff and contacts each patient while the referral is still fresh.
Trusted by 1,000+ practices across the country
Trusted by practices from 1 location to 250+
The overnight fax pile is waiting: referral letters, test results, prior auths, and records requests, all mixed together.
Hours go to typing patient information into the EHR and playing phone tag with patients who were told your office would call.
Referrals slip through while the team is buried. For a patient who was told to go see a specialist, waiting is the worst outcome.
Growth means another admin hire, just to keep up with the manual work.
Medsender runs the sorting, outreach, and scheduling on its own. Your staff handles only the exceptions.
Pulled out of the fax pile the moment the fax arrives.
A text with a self-scheduling link, not a request to call back.
The patient picks a time and lands on your schedule.
Real customers. Verified results. Dermatology, ENT, orthopedics, ophthalmology and gastroenterology groups are among them.
“Medsender created visibility into a significant referral flow that had been getting lost in manual processes and armed our teams with easy-to-use tools to quickly convert those referrals into appointments. One region increased its referral conversion rate from 20% to 62%, adding hundreds of new appointments per week.”
“It was such a daunting process. We sometimes ended the day with more faxes than we started. Now it is something we do not have to think about.”
“Auto-attaching and auto-tasking in ModMed EMA has been the biggest benefit. I used to have to do that manually for every chart.”
“We now process all our referrals the same day and schedule 50% within minutes. That’s not just faster revenue; it’s more revenue.”
Medsender contacts referred patients and keeps following up until each one is booked.
The patient hears from you while the referral is still top of mind.
A natural conversation that answers questions and offers times. Not a robocall.
One contact per day until the patient responds. Nobody has to remember.
Your team steps in with every contact attempt already documented.
The referring provider can see it happened via the provider portal.
The provider portal gives referring practices a live, shared view of each referral they send. It is a convenience for the doctors who refer to you, and it cuts the manual work of status calls and fax follow-up for your admin team.
Every referral is tracked from fax to booked appointment, so you can see that nothing is slipping instead of hoping. You can also see exactly which colleagues send you patients, so you know who to thank and whose patients you can never afford to leave waiting.
Specialty practices use Medsender across the whole front office, from incoming faxes to patients overdue for a visit. Each product works on its own, and they work better together.
Every referral is found, entered, and worked the same day it arrives, then tracked until the patient books.
Learn moreTest results, referral packets, and records requests are read, labeled, and filed to the right chart instead of sitting in a fax queue.
Learn morePatients book, reschedule, and get answers over the phone without waiting on hold, and your front desk gets time back for the patients in front of them.
Learn morePatients overdue for an annual visit or a follow-up are invited back from your own records with a self-scheduling link. You pay when a visit is completed.
Learn moreA referral that never books is not one lost appointment. It is a new patient, and every visit after that, going to another practice.
Book more of the referrals you already receive.
Bring back overdue patients from your own records. No marketing spend.
A patient who books in one text leaves the review your next referral reads.
Nothing gets replaced and nothing goes offline. Medsender works with the fax numbers and EHR you already have, and your practice keeps seeing patients the whole time.
EHR and existing fax lines
Fit to how you work
Routing and outreach
Personalized staff training
No referral slips through
Book a 30-minute demo and we will show you what is in your referral queue today.
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