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1,000+ independent practices trust Medsender
Trusted by practices from 1 location to 250+
Faxes, referrals, and phone calls create hours of manual work every day. Medsender takes that work off your team.
1,000+ independent practices trust Medsender
Trusted by practices from 1 location to 250+
Documents, referrals, routine calls, and overdue-patient outreach are handled automatically, so your staff time goes to patients and booking appointments.
Every fax is read, indexed, and sorted on arrival, then matched to the patient and filed to the chart in your EHR.
Your team stops: sorting and filing faxes.
Explore Fax & Document AutomationEvery referral patient is contacted within minutes, and follow-up continues until the visit is booked.
Your team stops: chasing patients.
Explore Referral ManagementRoutine calls are answered right away, around the clock. Calls that need a person reach one.
Your team stops: repeating answers.
Explore Call AutomationPatients who are due back are reached with a link to self-schedule, and overdue visits return to the calendar.
Your team stops: digging in charts.
Explore Patient RecaptureThe tedious manual work is gone, and your team’s day goes to patients.
Staff time moves from sorting and chasing to getting patients booked and seen.
Work lives in queues your teams own, so a sick day no longer creates a backlog.
Every automated action is logged and visible, and your team can step in at any point.
The update calls, status faxes, and “how are we doing” questions answer themselves: through the provider portal and two dashboards.
Referring offices check the status of every referral themselves, so the update calls to your front desk stop.
Your team stops: giving phone updates.
Explore Referral ManagementHow referrals turn into appointments, in one view.
Your team stops: flying blind.
Explore Referral ManagementEvery call answered and accounted for, without standing at the front desk.
Your team stops: wondering about calls.
Explore Call Automation“We were going to hire a staff member just to handle incoming records, but we no longer need to hire an additional employee.”
“Our team is absolutely loving Medsender! The fax process is now so much simpler and faster, exactly what we were hoping for. We’ve just finished getting all our referrals going to Medsender, and it’s made a huge difference in how efficiently we can work through them.”
“Now it’s all centralized. Everyone from their own desk can pull up Medsender and search for referral by name and DOB and I think it’s wonderful.”
Nothing gets replaced. Medsender works with the fax numbers and EHR you already have.
EHR and existing fax lines
Fit to how you work
Routing and outreach
Personalized staff training
The pile stops landing on staff
Here is what they need to hear.
“Referrals that used to slip away now become booked appointments. Every referral we recover is a new patient’s first visit, and every visit after that.”
“Referred patients hear from us within minutes instead of days, and the front desk’s time goes to the patients standing in front of them.”
“The full patient record is in the chart before the visit. No more holding an exam room while staff hunt down a faxed referral or lab result.”
Book a 30-minute demo and we will walk through your fax, referral, and call volume together.
Book a 30-Minute DemoNot ready yet? See how practices like yours use Medsender.