Physician owners

More patients booked. Same headcount.

Medsender takes the manual fax and referral work off your staff. Your practice grows on the referrals you already receive, and your admin costs stay flat instead of climbing with your volume.

Book a 30-minute demo
HIPAASOC 2 Type IIEnd-to-End Encryption

1,000+ independent practices trust Medsender

Trusted by practices from 1 location to 250+

The problem

When the work grows, so does the payroll to keep up.

Every morning

The fax machine decides how the day starts. Someone spends the first hour sorting referrals from records and junk, page by page, before a single patient is contacted.

Every week

People you hired to care for patients spend their hours retyping demographics into the EHR and leaving voicemails for patients who were ready to book days ago.

Every month

A doctor who used to send you patients quietly stops. Not because of your care, but because their office faxed three referrals and never heard back. You find out from the schedule, not from a report.

The result

Every growth conversation ends the same way: we need another admin. Revenue goes up and margin does not, because the manual work scales with the volume.

With Medsender

One platform. Three ways your practice grows.

More booked appointments from the referrals, patients, and phone calls you already have.

Book more referrals, faster

REFERRAL
Hi Marcus, Dr. Jones can see you this week. Tap a time to book.
Delivered · 4 minutes after the fax arrived

The referral is pulled out of the fax pile and the patient is contacted before they leave their doctor’s parking lot.

Referral management

Bring back overdue patients

RTLast visit 14 months agoOverdue
Hi Rosa, you are due for your annual visit. Tap to book.

Patients overdue for care are found in your own records and invited to book. New visits with no marketing spend.

Recapture

Never miss another call

Incoming call · 12:40 PM
Answered instantly, appointment booked

Medsender’s voice agent books, reschedules, and answers questions with no hold time. Your front desk gets the phones back.

Call automation
Results

Owners who stopped hiring for manual work.

Real customers. Verified results.

3x
Referral conversion rate, from 20% to 62%
Anne Arundel Gastroenterology Associates
Gastroenterology, Maryland
80 hrs
Staff hours saved per week, even as fax volume increased
Midwest Digestive Health & Nutrition
Gastroenterology, greater Chicago area
$60K
Saved annually, with 240+ staff hours back every month
Crescent Beach Care
Family practice
“Everyone should be using this! We’ve saved thousands of dollars each month.”
AL
Adrian Long
Owner, Physician, Crescent Beach Care
“Efficient and cost-effective, it provides peace of mind and saves you countless hours and thousands of dollars.”
JP
Jared Purvis
OC Therapist, Owner, Adapt Therapy
Read the Midwest Digestive Health & Nutrition case study
Referral Dashboard
Referral DashboardThis month
At a glance
19,486Unique Referrals Received
92%Referrals Scheduled
84%Referrals Completed
2 hrsAvg Time to Schedule
4 minAvg Time to First Contact
Top referring providers
ProviderFacilityReferralsSched. rateDr. BennettLakeside Primary Care38496%Dr. SalazarGrant Family Medicine34193%Dr. WhitfieldNorthgate Internal Med29689%Dr. IbarraCedar Point Pediatrics26294%Dr. NovakRiverbend Orthopedics23190%

Proof your referrals turn into revenue. And which doctors to thank for it.

Every referral is tracked from fax to booked appointment, so you can see that nothing is slipping instead of hoping. And you can see exactly which colleagues send you patients, so you know who to thank and whose patients you can never afford to leave waiting.

  • Which providers and facilities send you the most patients
  • Average time to first contact and to schedule
  • What share of referrals get scheduled and completed
  • Referring offices see live status in the provider portal, so they call less and refer more
  • Build your own reports and email them to whoever needs them
Cost of one missed referral$180 avg visit
First visit$180
Two follow-up visits$360
Rest of year-one care$720
One missed referral$1,260
Missed every month, a conservative count× 10
Walking out the door every month$12,600
Months in a year× 12
Walking out the door every year$151,200
The business case

The financial cost of one missed referral.

A referral that never books is not one lost appointment. It is a new patient, and every visit after that, going to another practice.

$151,200
Lost revenue every year, from referrals alone.

Put this number next to your fax invoice. That is the budget conversation.

Run it with your own numbers
Getting started

Live in weeks, not months.

Nothing gets replaced and nothing goes offline. Medsender works with the fax numbers and EHR you already have, and your practice keeps seeing patients the whole time.

1

Connect

EHR and existing fax lines

2

Guided onboarding

Fit to how you work

3

Set your rules

Routing and outreach

4

Training

Personalized staff training

5

Go live

No referral slips through

Scale your practice, not your payroll.

Book a 30-minute demo and we will show you what is in your referral queue today.

Book a 30-minute demo

Not ready yet? See what referral leakage is costing you.

FAQs

What physician owners ask about Medsender

No. Medsender takes on the manual repetitive work: finding referrals in the fax pile, entering patient info, and chasing patients by phone. Your team keeps the judgment calls and works at the top of their skill set. Most practices grow into their existing headcount instead of adding to it.
It depends on the practice. In some cases Medsender costs less than the separate services it replaces, and in others it costs more than a bare fax line. The fax line is rarely the real cost. The staff hours around it and the referrals that slip through are, and that is where the numbers on this page come from. The demo walks through that math for your practice, so you can see it before you decide.
No. Medsender works with the fax numbers and EHR you already have. If your EHR supports chart creation and write-back, both happen automatically.
Implementation is guided by the Medsender team from day one and is scoped with your pricing during the demo, so there are no surprises later. Your fax numbers and EHR stay in place, nothing goes offline, and your staff keeps working the way they do today until they switch over.